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Reomagin

Reimagining revenue management.

Reimagining revenue management.

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Reimagining revenue management.

Privacy statement

Effective Date: May 1, 2025

Sandbish BV is a limited liability company incorporated under Belgian law doing business as ‘Reomagin’, with its registered office at Estafetteweg 28, 9000 Gent, and registered with the Crossroads Bank for Enterprises under number BE0782821474 (hereinafter referred to as “Reomagin,” “we,” “us,” or “our”).

We value your privacy and believe it’s essential for you to understand what personal data we collect from you (and third parties), why we collect it, how we use it, and what rights you have as a data subject or consumer. This Privacy Policy provides an overview of our practices regarding collecting, using, and sharing personal information obtained through https://reomagin.ai (the “Site”) and other channels. It applies to all users aged 18 or over (“You,” “your,” or the “User”) and reflects our commitment to upholding the highest standards of data privacy and transparency in compliance with applicable laws.

This Policy applies globally, with regional terms provided as necessary based on your location. Depending on your relationship with us or specific data practices, we may offer tailored privacy notices to clarify our data use further. We respect your privacy rights and process any personal information you provide in accordance with applicable data protection laws, specifically the General Data Protection Regulation (Regulation 2016/679) (“GDPR”). Reomagin is committed to transparency in data privacy, including informing you of your rights and how to exercise them.

Reomagin acts as a data ‘controller’ under the data protection laws, and as such, Reomagin is responsible for the collection, storage, and use of your personal data.

For any questions about how we handle your data or privacy, please contact us by any of the following means:

  • e-mail: privacy@reomagin.ai
  • post: Reomagin, Estafetteweg 28, 9000 Gent, Belgium

We do not and will not knowingly collect information from any unsupervised child under the age of 18. If you are under the age of 18, you may not use the Reomagin site.

Reomagin may collect the following categories of personal information:

  1. Website Usage Data: Information gathered from your visit and use of our websites, including your Internet Protocol (IP) address, demographics, operating system, device information, telemetry data, browser type, and data collected through cookies or similar tracking technologies. This is relevant when you browse our websites without submitting any additional information.
  2. Personal Details: Information such as your name, title, email address, phone number, address, designation, company/organization, industry, location (city/country), and professional details such as LinkedIn profiles or similar information.
  3. Login Credentials: Username and password details when you register for any of our applicable services.
  4. Audio-Visual Information: Includes photographs, images, or video recordings that may be captured during events, webinars, or other engagements.
  5. Communications and Feedback: Your queries, comments, feedback, and any other correspondence submitted to us.
  6. Marketing and Event Preferences: Details about your preferences for marketing communications, areas of interest, subscription details, and, for event-specific needs, dietary preferences or allergies.

The bulk of the personal data we collect and use for marketing purposes relates to individual employees of our clients and other companies with whom we want to develop or maintain a business relationship. We may also obtain contact information from public sources, including content made public on social media websites, to make initial contact with a relevant individual at a client or other company. Reomagin may also use your personal information for the following purposes:

Website Usability and Analytics
Our website uses Google Analytics, a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of all Reomagin sites and share it with other Google services. Google may also use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt out of having your activity on the Sites available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about your visit activity.
For more information on Google’s privacy practices, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy.
To improve the website experience using cookies and similar technologies, including essential site functions, website performance tracking, and personalization. Some cookies may be necessary for the site’s core functionality, while others help us understand site usage patterns and user interests. For more details on how we use cookies, please refer to our Cookie Policy.

Customer Communication
We send commercial emails to individuals at our client or other companies with whom we want to develop or maintain a business relationship in accordance with applicable marketing laws to enable relevant marketing and sales-related communications, including sharing information about products, services, and offers that may be of interest to them.
Our targeted email messages typically include web beacons, cookies, and similar technologies that allow us to know whether you open, read, or delete the message and links you may click. When you click a link in a marketing email you receive from Reomagin, we will also use a cookie to log what pages you view and what content you download from our websites, even if you are not registered at or signed into our site. Targeted emails from Reomagin may include additional data privacy information, as applicable laws require.

Lead and Customer Relationship Management
Like most companies, Reomagin uses lead and customer relationship management (CRM) to manage and track our sales and marketing efforts. Our CRM includes personal data belonging to individuals at our client and other companies with whom we already have a business relationship or want to develop one. The personal data used for these purposes includes relevant business information, such as contact data, publicly available information (e.g. board membership, published articles, press releases, your public posts on social media sites if relevant for business purposes), your responses to targeted email (including web activity following links from our emails), website activity of registered users of our website, and other business information included by Reomagin professionals based on their interactions with you.

Events, Podcasts, and Media Content
We provide access to media content on our website, including articles, videos, and podcasts. We may also assess your interest in participating in ideation sessions, competitions, or other events and extend invitations to attend our organized events, seminars, and other activities. For individuals who participate in our events, webinars, competitions, or award ceremonies, we may publish their names and relevant details to share achievements with a broader audience, including awards and recognitions. For jury members, speakers, or other featured participants, we may display their names, titles, photographs, and biographies in a similar manner. Additionally, we may publish testimonials, case studies, or similar content that showcases the experiences of our clients or partners.

Legal and Regulatory Compliance
To comply with applicable laws and regulations, including record-keeping and reporting obligations, cooperating with government requests, protecting our legal rights, and handling legal proceedings or claims.

Information Security and Protection
To secure our website, data, and assets against unauthorized access, disclosure, alteration, or destruction, and to safeguard against information security threats.

Reomagin processes personal information under several legal bases as provided by applicable data protection laws. These justifiable grounds enable us to lawfully collect and handle your data with respect for your rights and interests. Our primary legal bases for Processing are as follows:

  • Performance of a Contract: We process your personal information when it is necessary to perform a contract to which you are a party, such as a service contract, or to take steps at your request before entering into such a contract. This includes the Processing required to deliver our consulting and technology solutions effectively. Failure to provide the personal data required on this basis may affect our ability to fulfil the respective contract.
  • Employment Contract: For employees, we process personal data as necessary for the performance of an employment contract, as well as for HR management in accordance with applicable labor laws. This includes activities such as processing payroll, administering benefits, and managing performance. Failure to provide essential employment-related personal data may impact our ability to execute employment obligations or ensure compliance with internal policies and legal requirements.
  • Legitimate Interests: We process your personal information where it serves our legitimate interests or those of a third party, provided that your rights do not override these interests. This includes activities such as understanding how users interact with our website, generating secure login credentials, optimizing our internal processes, and preventing or responding to potential fraud or illegal activities.
  • Consent: In cases where we rely on your consent to process personal data, such as when sending you marketing communications or registering you for events, your consent is revocable at any time. You may withdraw consent by contacting us using the details provided below. In certain situations, even after withdrawing consent, we may continue to process your personal data based on other valid legal grounds, as applicable.
  • Compliance with Legal Obligations: We process your personal information to comply with applicable laws and regulations mandated by governmental or law enforcement authorities. Also to fulfill legal, regulatory, and public interest obligations, protect our legal rights, and manage or respond to legal proceedings or claims.

Depending on your location, you may have rights regarding your personal data, including:

  • Right of Access: According to Article 15 of the GDPR, you can request a copy of your Personal Data. In particular, you can request information on the purposes of the Processing, the categories of data, the categories of recipients to whom your data has been or will be transferred, the data retention period, the existence of a right of Rectification, Erasure, limitation of Processing or object, of Rectification, Erasure, restriction of Processing or object, the existence of a right to lodge a complaint, the source of your data if they have not been collected directly by us, as well as the existence of automated decision-making, including profiling and, if applicable, significant information on its details. Please note that, according to the GDPR, there are circumstances in which we are entitled to refuse requests for access or to receive copies of your Personal Data, particularly in cases where such disclosure would adversely affect the rights and freedoms of others. The first copy will be provided free of charge, but we reserve the right to charge a reasonable fee if you request further copies.
  • Right to Rectification: This right entitles you to have your personal data corrected if it is inaccurate or incomplete (Art. 16 GDPR)
  • Right to Erasure: this right entitles you to request the Erasure of your personal data (‘right to be forgotten”) pursuant to Art. 17 GDPR of your Personal Data. According to the GDPR, where one of the following grounds applies, please note that under other circumstances, we are legally entitled to retain it:
    • If they are no longer necessary in relation to the purposes for which they were collected or otherwise processed,
    • If their Processing was based on consent and you have withdrawn your consent, and there is no other legal ground for Processing,
    • If the Processing is made for marketing purposes,
    • If you object to the Processing on the grounds of your particular situation, and there are no overriding legitimate grounds for the Processing,
    • If your data were processed unlawfully or
    • Your data have been erased for compliance with a legal obligation.
  • Right to Restriction of Processing: The right to obtain restriction of the Processing of your Personal Data according to the conditions set out by the GDPR (Art. 18 GDPR).
  • Right to Object: The right to object to the Processing of your Personal Data on grounds relating to your particular situation, at any time. Where your personal data is processed for direct marketing purposes, you have the right to object at any time to the Processing of personal data for such marketing, which includes profiling to the extent that it is related to such direct marketing (Art. 21. GDPR).
  • Right to Data Portability: this right entitles you to receive a copy (in a structured, commonly used and machine-readable format) of personal data that you have provided to Reomagin, or request Reomagin to transmit such personal data to another data controller.
  • Right to Withdraw Consent: If the Processing of your Personal Data is based on consent, you can withdraw your consent at any time (Art. 7 (3) GDPR). The withdrawal of consent shall not affect the lawfulness of Processing based on consent before its withdrawal. In certain circumstances, it is lawful for us to continue processing your personal data without your consent if we have another legal basis (other than consent) for doing so and have notified you prior to the change of legal basis.

 

If, despite our commitment and efforts to protect your personal data, you believe that your data privacy rights have been violated, we encourage and welcome individuals to come to Reomagin first to seek resolution of any complaint. You have the right at all times to register a complaint directly with the relevant supervisory authority. You may do so in any of the EU member states, the country where you live, the country where you work, or the country where you deem that data privacy law has been infringed. In Belgium, you can submit a complaint to the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit/ Autorité de protection de des données), either by mail at the Rue de la Presse 35, 1000 Brussels, or by email at commission@privacycommission.be or by phone at +32 2 274 48 00)

 

To exercise these rights, please contact us at privacy@reomagin.ai. We will respond to requests as required by law.

We will respect and protect your privacy as set out in this Privacy Policy. We may share your personal data with our subsidiaries, trusted service providers, and partners who assist us in operating our website, conducting our business, and servicing clients, only in the ways that are described in this Privacy Policy, and do not and will not sell your personal data.
Only authorized third-parties can access the information they have been granted by Reomagin. This limits data exposure to authorized individuals or entities. Access rights are controlled to ensure that only relevant parties can access specific data. In certain situations, we may disclose data if required by law or regulatory authorities or to protect Reomagin’s rights.

We may transfer personal data within Reomagin’s affiliated entities located in different countries to fulfil the purposes outlined in this Privacy Policy. Our primary data processing locations include Belgium, India, and other regions where our affiliates and partners operate. In the event your personal data collected is transferred to, stored and processed in any other country outside the European Economic Area (EEA) in which Accountable, sub-processors, sub-contractors or agents may maintain facilities, appropriate measures will be taken, including:

  • an adequacy decision by the European Commission (if any); or
  • A data transfer agreement, which shall contain the standard contractual clauses, as referred to in the European Commission decision of 5 February 2010 (Decision 2010/87/EC).

Reomagin is committed to ensuring the secure and appropriate retention of your personal information. Personal data collected by Reomagin may be stored on the servers of cloud-based database management services that we engage, located in various regions globally. We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or for directly related legitimate business purposes. Our data retention policies ensure that personal information is stored securely and disposed of in a safe manner when no longer needed. Specifically:

  • We retain your data for the duration of our active relationship with you, such as while your account remains active or as long as required to provide services.
  • Personal data may also be retained for the period necessary to comply with global legal, regulatory, or contractual obligations.
  • Once the purpose for which the data was collected has been fulfilled or the legally required retention period has expired, we will securely delete or anonymize your personal information in line with Reomagin’s records management policies and applicable laws.

For more details on where and how long your personal data is stored or to request Erasure or portability of your data, please contact us at privacy@reomagin.ai

As privacy regulations evolve, Reomagin may update this Privacy Policy to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest information.